Wednesday, September 28, 2011

Rapid Deployment Solution SAP CRM

Recently SAP introduced Rapid Deployment Solutions (RDS) to the market. RDS is a new way of implementing SAP software for new or existing customers based on predefined services and pre-configured content. This initial post describes the new SAP CRM RDS product. More details as well as 'hands on information' can be expected on this blog in a later stage.

Wednesday, September 21, 2011

Direct navigation to search result if only one item is found

An often heard requirement is that users would expect the system to immediately navigate to the details screen of a found item if exactly one is found.

This is particularly expected if the user has searched for an item with a unique key field such as a business partner number. These users are right. What is the use of a search result screen if exactly one item is found? Why not go directly to the details of business partner, activity, opportunity, sales order etc?

Wednesday, September 14, 2011

Adding a calculated field to the screen using the AET

A couple of weeks ago the new features of the Application Enhancement Tool (AET) in SAP CRM 7.0 EhP1 have been listed in this blog. One of these new features is the possibility to add a calculated field to the screen using the AET.

Wednesday, September 7, 2011

Interfering in a running workflow using parallel paths

When implementing workflow, you might run in to the fact that a change in the document that triggered the workflow should influence the running workflow.

For instance, a change of the status of the original document should stop the running workflow, or maybe restart the workflow, or maybe change the processor of a workflow task. When you design the workflow, you can ‘subscribe’ to events on the original document by adding a ‘wait’ step in your workflow. This in fact will pause the workflow until the event is raised.