Wednesday, December 28, 2011

New feature within SAP CRM 7.0 EhP1 – Object Tagging

As per EhP1 of SAP CRM 7.0 the “Object Tagging” has been made available. With Object Tagging or Tag Cloud, you can easily put all kinds of tags on most of the objects across Sales, Service and Marketing area. Object tagging is a great feature that allows you to tag an instance of an object (Eg. an order) and share the tags with the community.

Wednesday, December 21, 2011

Sybase Mobile Sales 2.0 requirements

Some of you might be teased by the blogpost of November 30, 2011...
The new CRM Mobile Sales 2.0 application looks really nice, and seems to be spot-on for the CRM functions you would like on a mobile device.

Wednesday, December 14, 2011

Territory Management – Enhancements

When using Territory Management (TM) some enhancements can make life a lot easier. 
In this blog we will describe some of these enhancements. 

New Customers
Standard all new business partners are added to table CRMD_TERRMAN_LOG so that the delta run of report CRM_TERRMAN_PROC can process new customers. This means that business partners in all roles (except employees). If you want to filter this on for example role (suspects) or type (contact person) you will have to change the standard implementation of the BADI BUPA_GENERAL_UPDATE.

Wednesday, December 7, 2011

Creating direct links to specific transaction types

When you create a direct link (visible via a direct link group) to create an activity, you can choose to either show a popup to select the activity type, or with some simple customizing specify the transaction type in the direct link.