Extending the Customer onDemand Userinterface
In last weeks blog I highlighted the implementation steps of a Customer onDemand project. As is the case with most SAP CRM implementations you will face business requirements that are not in the standard solution. During the implementation but also after go-live, you might need to enhance the application to facilitate these business requirements. In this weeks blog we have a first look on the Customer onDemand application enhancement tool. With this “Key User Tool” we can easily adapt the user interface.
Key User Extensibility vs. Cloud Developer Studio
Before we have a closer look at the Key User Tool, I must point out that CoD has a more advanced tool called “Cloud Developer Studio” which is actually the CoD’s inherent SDK. The Cloud Developer Studio is used to design new Business Objects or a complete new Work Center but also for Integration purposes via Web services. Both tools combined offer great flexibility to extend the Customer onDemand solution.
As an administrator with the proper rights You have the option to enter the Adaptation mode. The yellow-grey bar at the top indicates clearly that you are in the Adaptation mode.