Wednesday, April 24, 2013

Withdrawing SAP workflow tasks using paramaterized events

In one of the posts in 2011, I discussed using custom objects in SAP Workflow.

One of the things you can do with custom BOR objects, is add a custom event. The custom event can easily be raised using function SWE_EVENT_CREATE. You can use events to start workflows, but also to for instance influence an already running workflow on the specific instance of the object. You can implement the raising of an event using this function easily using for instance actions in transactions or using transaction events.

Wednesday, April 17, 2013

Preventing Hard coding in SAP CRM

In every implementation of SAP CRM we run into the some of the same challenges. One of these challenges is the prevention of hard coding in system enhancements. For instance hard coding of transaction types might cover current requirements, but maybe in the future a new transaction type will be created. In case the transaction type was hard coded, a program change is needed. So we do not like the below code since it is inflexible.



This blog describes one way of preventing hard coding, by creating a customizing table for these entries and showing how this table can be accessed by an access class. We do this by working out the following business case. For one of our customers we need to change the validity start date of a quotation only for two specific transaction types. Currently the check is hard coded as shown in above figure, the code is part of a CRM_ORDER_STATUS BAdI implementation.

Wednesday, April 10, 2013

What’s new in Customer OnDemand 13.02 & Customer OnDemand upgrade process.

Last year on August 15th we introduced Customer OnDemand with 3 blog updates.
The first blog was http://blog.acorel.nl/2012/08/customer-ondemand-part-1.html

Now in April 2013, SAP introduced the newest release (13.02) of Customer OnDemand.
In this blog I will provide you more details about the new features in Customer OnDemand and give you a clear explanation about the upgrade process provided by SAP and address some important upgrade questions.



Wednesday, April 3, 2013

SAP CRM Powered by HANA

Are you tired of waiting for your your database to find your customers?
Let's see what SAP HANA can do for you when it comes to SAP CRM.


According to SAP, SAP HANA will bring you database performance at great speeds. Does this mean that the 'hourglass' will make it's way to the history books? Let's take a look.