Wednesday, May 27, 2015

SAP Cloud for Customer; Fiori user interface, new IPad app and much more!

There’s a lot going on related to SAP Cloud for Customer, good timing for a blog on the latest developments. This weekend the latest release was deployed in which a totally new platform independent user interface got delivered, we will take a look at it and answer the question 'Should we switch to it?' Also a lot of new functionality in the 1505 release and SAP Cloud for Customer got a little baby brother; SAP Digital for Customer Engagement.

Wednesday, May 20, 2015

How to create a Guided Activity in the CRM WebClient

One user interface element that the CRM 7.0 system offers and which is perhaps not so well known is the Guided Activity. It's also known as Task-Based User Interface or Road Map. In this blog I would like to show how to create and use such a Guided Activity so you might see the potential for your own environment.

Wednesday, May 13, 2015

Starting with SAP HCP Gamification Service

SAP has announced the SAP HCP Gamification Service and it is publicly available from may 2015 in beta. In this blog I will have a sneak preview at this new service. My interest was caught because last year at our own Acorel Innojam we developed an extension for SAP Cloud 4 Customer with an external gamification platform. With the new SAP Gamification platform we can do the same thing powered by SAP!

Wednesday, May 6, 2015

Nice little thingies in Cloud for Customer

This week’s blog is about some simple things that make life easier for a C4C-user. A lot of good stuff has already been written about the configuration of C4C, but this time I am focusing on some usability points. Functionality that we take for granted while browsing, e-mailing, Googling and sharing, but not necessarily existed in earlier versions of SAP-solutions.  You may already know all of them, which is a good thing; this shows you are using C4C to its fullest potential. However, use the ones suited to your needs.