Wednesday, October 26, 2016

PowerUp Hybris Commerce with Cloud for Customer

Your company has an excellent SAP Hybris Commerce solution to serve customers on the internet.

The sales and service department also like to make use of this channel to serve customers. The solution is to combine the power of SAP Hybris Commerce with the capabilities of SAP Hybris Cloud for Customer. SAP delivers a ready-to-use integration between these solutions, combining the best of both.

Wednesday, October 19, 2016

SAP Hybris Cloud for Customer – Get more out of your reports by counting multiple unique values

Being able to count the unique records of different fields in your Cloud for Customer reports greatly enhances the usability of a single report for making complex selections and showing multiple results in one overview.

The use of Key-Figures in Data Sources in SAP Hybris Cloud for Customer (C4C) is an effective way to display values in your reports. The Key-Figure “Counter” is a Key-Figure that is available by default in all Data Sources and counts all rows in the Data Source. For specific calculations and other selections it can be important to count all unique values instead of all rows. To accomplish this, you can use Exception Aggregation.

Wednesday, October 12, 2016

Sales is just a marriage

You know the feeling?
That feeling that you meet someone for the first time and instantly you’re in love? Those butterflies in your stomach?

Wednesday, October 5, 2016

Service Request Templates Solution for C4C

The service solution of SAP C4C is growing rapidly with every release. An often requested piece of functionality, Service Ticket Templates, is however currently not yet available in the standard. Service Templates are often used to speed up the process of order entry by automating tasks that occur frequently. You can think of a standard list of spare parts for a specific broken machine or setting default values in your tickets based on the Categorization. So let's take a look at how can we improve the efficiency of our service department.
In last weeks blog, we have told you about actions in C4C. In this blog we will show how it can be used to create the template solution that so many customers require.