Wednesday, November 14, 2018

Easy document management in SAP

Are you struggling to update your output documents in SAP Sales & Service Cloud (C4C)?
Working with Adobe Lifecycle Designer can be complex and cumbersome.
To make life easy, we at Acorel (actually colleague Wilco Menge) created the Acorel Document Service, an add-on on SAP.  This key-user tool allows you to easily create, change or update any kind of output across (SAP) systems.

Wednesday, November 7, 2018

The Future of Service Management of SAP and CoreSystems

SAP has recently taken over the Service Solution of Core Systems. To get more information on the new tool, I have followed the Certification Workshop together with 2 Acorel colleagues. This blog will give an overview of the functionality of this tool and provide insight in its place in the SAP Environment. This blog will provide you with an insight in the SAP Field Service Management Road Map.

GDPR will eventually be enforced

In the past period, a lot of attention has been paid to the new General Data Protection Regulation (GDPR). The General Data Protection Regulation came into effect on 25 May 2018. Now, at last, there is a law that protects the privacy of citizens throughout the EU. The framework is in place, but it’s not clear to everyone yet. In the coming years, it will become clearer what the effects of this new law will be. In a nutshell, the introduction of the GDPR means “more rights, more obligations and a different form of regulation”.