Wednesday, December 21, 2011

Sybase Mobile Sales 2.0 requirements

Some of you might be teased by the blogpost of November 30, 2011...
The new CRM Mobile Sales 2.0 application looks really nice, and seems to be spot-on for the CRM functions you would like on a mobile device.

As easy as it might look though, implementing the application involves more than just downloading it from the appstore. Just like for the previous versions of the mobile sales app, you will need additional servers to handle the flow from your backend systems to the mobile devices.

The upside of the implementation of the new servers is that, once you have implemented them, you can use them for all different mobile scenarios you might have.
So, what do we need for SAP Mobile Sales 2.0?

Your SAP CRM system needs to be on the following SP level:
  • SAP CRM 2007 SP06 
  • SAP CRM 7.0 SP05 
  • SAP CRM 7.0 EHP1 SP03
Additionally, you will need to install the MOB_CRMS add-on. You can find more information on installing add-ons in SAP Notes 1633647, 1640076, 1646514 

SAP NW Mobile
Your SAP NW Mobile 7.1 system needs to be on SP level 13
Your Gateway to SAP NW Mobile as installed on the NW Mobile stack needs to be on SP level 07 
Unfortunately, Netweaver Mobile 7.1 EhP1 and Netweaver Mobile 7.3 are not supported

Sybase Unwired Platform
SUP needs to be on version 2.1
SAP DOE Connector as installed on the SUP needs to be on version 2.1

Supported Devices
  • iPhone iOS 4.3.X, iOS5 
  • iPad, iOS 4.3.X, iOS5 
  • BlackBerry, OS 6.0 and 7.0 both Touch and non-Touch 
  • Win32 Laptop/Desktop 
  • Windows7 Tablet (Touch) 
  • Android 3.X Tablet (Honeycomb) (Needs SUP 2.1.1)