Marketing

31 December 2014

Customer Experience Management Part III

The Customer Journey In two earlier blogs we have discussed one of the trending topics in the CRM field, Customer...

Mark Kilsdonk

31 December 2014

Customer Experience Management Part III

The Customer Journey In two earlier blogs we have discussed one of the trending topics in the CRM field, Customer...

26 November 2014

SAP CRM Market Development Funds...

Market Development Funds (MDF) is a part of the Partner Channel Management scenario in the SAP CRM solution. In this...

Wendy Stapper

26 November 2014

SAP CRM Market Development Funds...

Market Development Funds (MDF) is a part of the Partner Channel Management scenario in the SAP CRM solution. In this...

Implementing SAP Customer Engagement Intelligence...

This blog will give you an overview of SAP Customer Engagement Intelligence (SAP CEI) and how it can be implemented in...

Ralph Bonink

Implementing SAP Customer Engagement Intelligence...

This blog will give you an overview of SAP Customer Engagement Intelligence (SAP CEI) and how it can be implemented in...

Customer Experience Management Part II

A while ago in this blog, we discussed one of the trending topics in the CRM field, Customer Experience Management...

Mark Kilsdonk

Customer Experience Management Part II

A while ago in this blog, we discussed one of the trending topics in the CRM field, Customer Experience Management...

27 November 2013

Social Media solutions by SAP:...

A couple of weeks ago one of our good friends at SAP, Maxim van Schijndel, wrote a blog on their...

Joost Goudriaan

27 November 2013

Social Media solutions by SAP:...

A couple of weeks ago one of our good friends at SAP, Maxim van Schijndel, wrote a blog on their...

25 September 2013

Opinion Blog: CRM vs CEM

The blog of this week is a bit different from our usual content. We want to know your opinion on...

Chahid Kharmich

25 September 2013

Opinion Blog: CRM vs CEM

The blog of this week is a bit different from our usual content. We want to know your opinion on...

SAP CRM Call List Management

When managing call lists in the IC Webclient, you have quite some options you should be aware of.On Februari 11,...

Pieter Rijlaarsdam

SAP CRM Call List Management

When managing call lists in the IC Webclient, you have quite some options you should be aware of.On Februari 11,...

Marketing Attributes and how to...

In SAP CRM the use of marketing attributes is a great way of enriching your customer data with freely definable...

Guus Dorenbos

Marketing Attributes and how to...

In SAP CRM the use of marketing attributes is a great way of enriching your customer data with freely definable...

22 February 2012

Wanna get Social…?

“If Facebook would be a country, it would be the 3rd largest country in the world!”… and among its inhabitants...

Daan Schattenberg

22 February 2012

Wanna get Social…?

“If Facebook would be a country, it would be the 3rd largest country in the world!”… and among its inhabitants...

11 January 2012

EhP1 – Task list in...

Enhancement pack 1 for SAP CRM topics seem to be popular lately. Apparently, many of you are upgrading. Another feature...

Pieter Rijlaarsdam

11 January 2012

EhP1 – Task list in...

Enhancement pack 1 for SAP CRM topics seem to be popular lately. Apparently, many of you are upgrading. Another feature...

Marketing using call lists

When thinking of customer service, we automatically think of a callcenter that processes inbound phonecalls, emails, letters and in some...

Pieter Rijlaarsdam

Marketing using call lists

When thinking of customer service, we automatically think of a callcenter that processes inbound phonecalls, emails, letters and in some...

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Wilbert Groenen

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