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10 April 2013

What’s new in Customer OnDemand...

Last year on August 15th we introduced Customer OnDemand with 3 blog updates. The first blog was http://blog.acorel.nl/2012/08/customer-ondemand-part-1.html Now in...

Nick van de Hulsbeek

10 April 2013

What’s new in Customer OnDemand...

Last year on August 15th we introduced Customer OnDemand with 3 blog updates. The first blog was http://blog.acorel.nl/2012/08/customer-ondemand-part-1.html Now in...
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19 September 2012

Knowledge articles in SAP CRM

As from SAP CRM 7.0 SAP introduced knowledge articles. Knowledge articles can be used to store: User Manuals FAQs Troubleshooting...

Pieter Rijlaarsdam

19 September 2012

Knowledge articles in SAP CRM

As from SAP CRM 7.0 SAP introduced knowledge articles. Knowledge articles can be used to store: User Manuals FAQs Troubleshooting...
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5 September 2012

Response time determination based on...

The Service Level Agreement (SLA) determination profile in SAP CRM is a flexible method to determine service and response profiles...

Emiel Truijen

5 September 2012

Response time determination based on...

The Service Level Agreement (SLA) determination profile in SAP CRM is a flexible method to determine service and response profiles...
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29 August 2012

Customer onDemand – Part 3

Extending the Customer onDemand Userinterface In last weeks blog I highlighted the implementation steps of a Customer onDemand project. As...

Guus Dorenbos

29 August 2012

Customer onDemand – Part 3

Extending the Customer onDemand Userinterface In last weeks blog I highlighted the implementation steps of a Customer onDemand project. As...
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22 August 2012

Customer onDemand – Part 2

Organization set up and user management In last weeks blog I introduced you to SAP Customer onDemand and highlighted some...

Guus Dorenbos

22 August 2012

Customer onDemand – Part 2

Organization set up and user management In last weeks blog I introduced you to SAP Customer onDemand and highlighted some...
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15 August 2012

Customer onDemand – Part 1

Implementation and Business Configuration In 2011 SAP introduced a new product in their line of CRM business applications called SAP...

Guus Dorenbos

15 August 2012

Customer onDemand – Part 1

Implementation and Business Configuration In 2011 SAP introduced a new product in their line of CRM business applications called SAP...
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8 August 2012

What’s new in SAP CRM...

In May 2012 SAP released the new Enhancement Package 2 for SAP CRM 7.0. This blog post focuses on some...

Daan Schattenberg

8 August 2012

What’s new in SAP CRM...

In May 2012 SAP released the new Enhancement Package 2 for SAP CRM 7.0. This blog post focuses on some...
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6 June 2012

Keeping the Service Manager informed...

Within the service process, managers want to be informed of any issue that might come up so that they can...

Mark Peeters

6 June 2012

Keeping the Service Manager informed...

Within the service process, managers want to be informed of any issue that might come up so that they can...
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28 September 2011

Rapid Deployment Solution SAP CRM

Recently SAP introduced Rapid Deployment Solutions (RDS) to the market. RDS is a new way of implementing SAP software for...

Pieter Rijlaarsdam

28 September 2011

Rapid Deployment Solution SAP CRM

Recently SAP introduced Rapid Deployment Solutions (RDS) to the market. RDS is a new way of implementing SAP software for...
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