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BCM

26 March 2014

Supervising and Monitoring your Contact...

In an earlier blog we have discussed the benefits of integrating SAP BCM with SAP CRM for your Customer Service....

Bianca Koene

26 March 2014

Supervising and Monitoring your Contact...

In an earlier blog we have discussed the benefits of integrating SAP BCM with SAP CRM for your Customer Service....
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18 September 2013

CTI (Open CTI and BCM)...

Introduction: As you might have read in our former blog about SAP BCM and SAP CRM there are many benefits...

Nick van de Hulsbeek

18 September 2013

CTI (Open CTI and BCM)...

Introduction: As you might have read in our former blog about SAP BCM and SAP CRM there are many benefits...
Lees meer
3 July 2013

Why integrating SAP BCM with...

Today’s telecommunications world THE buzzword in today’s telecommunications world is “Communication Enabled Business Processes (CEBP)” – integrating your communication systems...

Bianca Koene

3 July 2013

Why integrating SAP BCM with...

Today’s telecommunications world THE buzzword in today’s telecommunications world is “Communication Enabled Business Processes (CEBP)” – integrating your communication systems...
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Wilbert Groenen